Contact Us
DSS Administrative Office
112 East Post Road, 5th Floor
White Plains, NY 10601
Hours: 9 a.m. - 5 p.m., Mon. - Fri., except holidays
Please address all legal correspondence here.
General Information: (914) 995-3333
For general inquiries, call our Case Management Information Center (CMIC).
By contacting CMIC, you can do the following without having to come to your local District Office:
- Get general information
- Have an Application mailed to you
- Have a Recertification mailed to you
- Check if documents were received
- Check the status of your case
- Notify the Agency that you have moved or update your contact information
- Report any changes to your case
- Get a copy of your budget
- Have a copy of a notice or decision on your case mailed to you
- Request a benefit card (CBIC)
- And more
District Offices
The Westchester County Department of Social Services provides a variety of services to county residents from four District Offices. Please apply for services at your local district office. Find the District Office that serves your location.
100 East First Street
Mount Vernon, NY 10550-3442
Hours: 8:30 a.m. to 5 p.m., Mon. - Fri., except holidays
- Manager, Temporary Assistance: (914) 813-6042
- Dir. of Child Welfare: (914) 813-6046
750 Washington Street
Peekskill, NY 10566-5499
Hours: 9 a.m. to 5 p.m., Mon. - Fri., except holidays
- Manager, Temporary Assistance: (914) 995-5890
- Manager, Child Welfare: (914) 862-5093
85 Court Street
White Plains, NY 10601-4201
Hours: 8:30 a.m. to 5 p.m., Mon. - Fri., except holidays
- Manager, Temporary Assistance: (914) 995-5890
- Dir. of Child Welfare: (914) 995-5027
131 Warburton Avenue
Yonkers, NY 10701
Hours: 8:30 a.m. to 5 p.m., Mon. - Fri., except holidays
- Manager, Temporary Assistance: (914) 231-2873
- Dir. of Child Welfare: (914) 231-2028
Hotlines
- Child Abuse Hotline: (800) 342-3720
- Abandoned Infant Information: (866) 505-SAFE (7233)
- Benefit Fraud Hotline: (888) 377-0009
- Eviction Prevention: 211
- HEARS Family Line: 888-55HEARS (888-554-3277)
- After Hours Emergency Services: (914) 995-2099
Phone Directory
| Office | Contact |
|---|---|
|
General Information |
(914) 995-3333 |
|
Office of the Commissioner/Division of Constituent Affairs |
(914) 995-5515 |
|
Court Record Certification |
(914) 995-6027 |
|
DSS Court Subpoenas and Record Access |
(914) 995-6027 |
|
FOIL |
(914) 995-6027 |
| Media Inquiries | (914) 995-7459 |
| Office | Contact |
|---|---|
|
Temporary Financial Assistance |
|
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Supplemental Nutrition Assistance Program |
|
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Home Energy Assistance |
|
|
Guide Dog Food Program |
|
|
Burial Assistance |
|
|
Benefit Fraud Hotline |
| Office | Contact |
|---|---|
|
New Medicaid Applications: |
(914) 995-3333 |
|
- Home Care |
|
|
- Community Certification |
|
|
- Nursing Home |
|
|
Medicaid Already Under Care: |
|
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- Community Recertification |
|
|
- Home Care |
|
|
- Nursing Home |
(914) 813-6626 |
|
Medicaid Managed Care |
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Medical Transportation |
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Long-Term Care Medical Needs Assessment |
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Other: |
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Medicare Premium Payments |
|
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SSI Medicaid |
|
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Third Party Health Insurance |
|
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Adoption Medicaid |
|
|
Medicaid Spenddown |
|
|
Foster Care Medicaid |
| Office | Contact |
|---|---|
|
Homeless Services |
(914) 995-3333 |
|
Eviction Prevention |
211 |
| Office | Contact |
|---|---|
|
Adoption |
(914) 995-5302 |
|
Adoption Recruitment |
211 |
|
Child Abuse Hotline |
(800) 342-3720 |
|
Child Protective Services |
(914) 995-6028 |
|
Child Support Enforcement |
(888) 208-4485 |
|
Child Welfare Inquiries |
(914) 995-6028/(914) 995-9311/9306 |
|
Day Care Subsidies |
(914) 995-6522 |
|
Emergency Services |
(914) 995-2099 |
|
Foster Care Medicaid |
(914) 995-5460 |
|
Foster Care Recruitment |
211 |
|
Foster Care Resource |
(914) 995-5321 |
|
H.E.A.R.S. Family Line |
(888) 554-3277 |
|
Mandated Reporter Hotline |
(800) 635-1522 |
|
Preventive Services |
(914) 995-9333 |
|
Residential Services |
(914) 995-2232 |
| Office | Contact |
|---|---|
|
General Information |
(914) 995-3910 |
|
NYS Dept of Labor Career Center at White Plains |
(914) 995-3926 |
|
NYS Dept of Labor Career Center at Peekskill |
(914) 737-3490 |
|
NYS Dept of Labor Career Center at Yonkers |
(914) 461-9077 |
|
Unemployment Insurance Questions |
(888) 209-8124 |
| Office | Contact |
|---|---|
|
Adult Protective Services Intake |
(914) 995-2259 |
| Office | Contact |
|---|---|
|
Fair Hearings |
(914) 995-3920/3901 |
|
Request for Fair Hearing |
(800) 342-3334 |