NYDocSubmit Mobile Application
The NYDocSubmit mobile app lets applicants and recipients take pictures of their documents and submit them to their local district offices using their Apple iOS or Android devices.
There is no need to take time off from work, stand in line or travel to the district office to drop off documents.
Download for iOS
Download for Android
Which Programs Does NYDocSubmit Support?
- Supplemental Nutrition Assistance Program (SNAP)
- Home Energy Assistance Program (HEAP)
- Temporary Assistance (TA)
- Medicaid
What Type of Documents Can Be Submitted Using NYDocSubmit?
- Identification
- Citizenship Status
- Proof of Income
- Medical Documentation
- Proof of Household Composition
- Residence
- Resources
- Shelter/Utilities
- SSN or proof of a SSN application
- Other Documentation
What Documents Should Not Be Submitted Using NYDocSubmit?
NYDocSubmit should not be used to submit sensitive information, such as:
- Child Protective Services (CPS) case information or to report suspected child abuse or maltreatment.
- Documents that contain HIV information.
- Domestic violence information.
- Addresses that must remain confidential to safeguard any member of an applicant’s or recipient’s household.
Frequently Asked Questions
What Do I Need to Use NYDocSubmit?
- An Apple iOS or Android phone or tablet with a working camera and data or Wi-Fi connectivity.
- App download from the Apple App Store or Google Play Store.
- An existing or new NY.gov ID from gov ID.
Note: The Application requires individuals to use the latest version of the application to successfully upload document images.
How Do I Submit Document Images Using NYDocSubmit?
- Select preferred language.
- Search and select the district to submit documents.
- Select one Program Area.
- Select Document Category.
- Take a picture of the document. Images are subject to review and validation by the district.
- Enter the identifying and contact information (Name, Phone)
- Enter submission details (at least one field is required):
- Social Security Number (SSN)
- Client Identification Number (CIN)
- Case Number
- Date of Birth
- Confirm or edit the information and submission details.
- Submit the document.
- A confirmation screen, with tracking number, will appear following a successful upload. Note: No “receipt” will be sent, however a history of document uploads submitted under that NY.gov ID will be available in the application for 60 days after the date of image upload.
- Wait to receive the confirmation screen before submitting another document or closing the application.
Contact:
NYDocSubmit Tech Support
New York State Office of Information Technology Service Desk
Phone: (844) 891-1786
Email: